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Server exception:One or more licenses are needed

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florinv View Drop Down
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Joined: 19 May 2008
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    Posted: 25 May 2011 at 8:10pm

Q: When we try to connect from C# program to the server we get the following error:

 "Server exception occurred: One or more licenses are needed in order to use 'StandardFeatures' feature. Found 1 suitable licenses, 8 are needed."

What are we supposed to do?

A: 

When XF Rendering Server is installed in a non-virtualized environment: 

XF Rendering Server is licensed per physical CPU. You will need to install as many licenses as needed in order to satisfy the number of CPUs present in your system. 

When XF Rendering Server is installed in a virtualized environment (XEN, HyperV, VMWare): 

In a virtual environment, XF Rendering Server is licensed per Virtual CPU. This is because in a virtualized environment, XF Rendering Server cannot get to the actual physical machine to determine the number of real CPUs. You will need to install as many licenses are needed in order to satisfy the number of virtual CPUs configured for this virtual machine. You can also contact Ecrion Sales for a price quote on a "VMWare slice license" instead of the normal licensing. VMWare slice licenses can validate up to 4 virtual CPUs but cannot be used  in a non-virtualized environment.


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